Children's handbook Scotland
Appendix 1: Useful addresses
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Appendix 1: Useful addresses
Government departments
Carer’s Allowance Unit

Mail Handling Site A

Wolverhampton WV98 2AB

Tel: 0800 731 0297

Textphone: 0800 731 0317

cau.customer-services@dwp.gsi.gov.uk  


Disability Living Allowance Unit

Claimants aged under 16

Disability Benefit Centre 4

Post Handling Site B

Wolverhampton WV99 1BY

Tel: 0800 121 4600

Textphone: 0800 121 4523

 

 

Personal Independence Payment Unit

Post Handling Site B

Wolverhampton WV99 1AH

Tel: 0800 917 2222

Textphone: 0800 917 7777

Enquiry line: 0800 121 4433 (textphone: 0800 121 4493)


Child Benefit Office, Guardian's Allowance Unit

Washington

Newcastle Upon Tyne NE88 1ZD

Tel: 0300 200 3100

Textphone: 0300 200 3103

www.gov.uk/child-benefit


Tax Credit Office

Renewal forms

HM Revenue and Customs

Tax Credit Office

BX9 1LR

 

 

Complaints or change of circumstances

HM Revenue and Customs

Tax Credit Office

BX9 1ER

 

 

New claims

HM Revenue and Customs

Tax Credit Office

BX9 1HE

 

 

Tax Credit Helpline

Tel: 0345 300 3900

Textphone: 0345 300 3909

 

 

Intermediaries Helpline

Tel: 0345 300 3946


Pension Credit

Tel: 0800 991 234

Textphone: 0800 169 0133

www.gov.uk/pension-credit


Complaints
The Independent Adjudicator

Adjudicator’s Office

PO Box 10280

Nottingham NG2 9PF

Tel: 0300 057 1111

www.adjudicatorsoffice.gov.uk


Scottish Public Services Ombudsman

4 Melville Street

Edinburgh EH3 7NS

Tel: 0800 377 7330 

www.spso.org.uk


Parliamentary and Health Service Ombudsman

Citygate

Mosley Street

Manchester

M2 3HQ

Tel: 0345 015 4033

phso.enquiries@ombudsman.org.uk

www.ombudsman.org.uk


Other organisations
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